Product Safety Act
Produktsäkerhetslagen - Engelska
The Product Safety Act is the law that requires that products that companies offer to consumers must be safe. To prevent dangerous products and services from reaching you as a consumer, the law contains a number of obligations that companies must fulfil.
Translated page: This text has been translated from Swedish. The text and appearance of the page may look different from the original page.
When does the Product Safety Act apply?
The law applies to all products that companies offer you as a consumer. The requirement is that products and services must be safe. According to the law, a product or service is safe if it does not entail any risk, or low risk, to your health and safety upon normal use.
When does the Product Safety Act not apply?
The law does not apply if there is special legislation for a product. The law also does not apply to products that are only intended for the professional market, such as excavators and X-ray equipment. Property damage and environmental damage also falls outside this law. An example of property damage is if the dangerous product ruined things, such as furniture or clothes.
You are entitled to receive information on safety
Companies must provide safety information that means that you as a consumer can assess the risks entailed by the product or service. If the risks are obvious, the company does not need to provide such information.
Information to avoid personal injury
A company that has sold a dangerous product or service must inform you as a consumer as quickly as possible. The goal of the information is to avoid personal injury. The information can be provided, for example, through advertising in newspapers and on the Internet or through a direct message to you as the buyer of the product or service.
Products you bought may be recalled
A manufacturer or another business operator that has sold a dangerous product must recall the product from stores and other resellers if required to prevent injury. If this is not enough, the manufacturer must also recall the product from you as the consumer.
The manufacturer has three options in the event of a product recall:
Corrective action. Fixing the fault that causes a risk of injury, such as by repairing the product.
Replacement. Taking the product back and giving you a new, non-defective product of a corresponding type.
Return. Taking the product back and giving you compensation.
Report to the Swedish Consumer Agency if the company breaks the rules
If you think that a company is breaking the rules in the law, you can call attention to this by filing a report with the Swedish Consumer Agency. The Swedish Consumer Agency checks that companies comply with the rules in the law, and reports are an important input for the agency’s work. However, a report does not mean that your individual case will be assessed and decided.
File a complaint to the Swedish Consumer Agency
Complete legal text
If you would like to know more, you can read the Product Safety Act in its entirety on the Swedish Parliament website.
The full Product Safety Act on the Swedish Parliament website (information in Swedish)
Source: Konsumentverket
Proofread: 28 March 2024
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